What are digital services?

I am too lazy to google what "digital services" are.

Everybody has its own (strong) opinion on what a digital service is and especially what it is not. Probably the word "service" makes it difficult, but I don't know.

From my perspective "digital services" can be a lot of things which are exposed via a website or portal:

  • APIs to whatever kind of service
  • services which are managed via a portal not APIs
  • ticketing
  • storage for documents like bills, contracts
  • documentation
  • SaaS like services: CRM, billing, invoicing
  • and probably much more

Anyway I do not bother too much with such a definition, as long as the stuff is exposed via a website or portal. And this will be decided case by case. A discussion over it is too much of a semantic discussion for me.


Author: Askan

Just another HTMLy user